All items shipped to you by my printing partners go through quality control checks before they go out but unfortunately, human error is always possible.

If you have received something that has slipped through their QC cracks, I thank you for your patience and am happy to make sure a replacement is sent out for you ASAP!

Please kindly note that the following are common and would not qualify for a reshipment:

Minor design shifts: Placement can vary slightly from the listing photos, depending on your device
Colors slightly “different” from on screen: Although I truly do my best to display my items as accurately as possible, settings/resolutions/calibrations can vary from device to device and portray colors slightly differently than they may appear to you in real life

On the other hand, the following are certainly not okay and would qualify for reshipment:

Misaligned print: The design on your case was printed too far to one side or the other — leaving a gap between the edge of the case and the edge of the design
White border around design: There is an unintended white “border” around parts of the design
Significant difference in color/vibrancy: The design on your case significantly differs from what I have listed
Stray ink: Your case has stray ink marks
Uncentered logo: My logo on your case is printed too far to one side or the other and is not located in the center of the case as intended
Chips/scratches: Part of the design has chips/scratches

Existing Orders

Help With Existing Order